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| Hosting info |
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| Host name : | LunarPages |
| Additional info: | Professional service |
| Established info: | 2000 |
| Submited: | 2003-08-21 |
| Rating: | 8.43 out of 10 |
| Based on: | 7 votes |
| Best I ever had! by Anita | | | Mail: | dreadhead7@starpower.net | | Customer's web site: | http://dreadhead7.com | | Length of time hosted by this company: | For 1 year - 3 years | | Date when last hosted by this company: | I still do | | Plan used: | Shuttle | | Customer service rating: | 10 | | Technical quality rating: | 10 | | Cost rating: | 10 | | Overall rating: | 10.00 | | I have been a customer of Lunarpages for a little over a year. I came to them after experiencing ongoing frustration with my previous host. I am happy to say that I have had no problems with Lunarpages since I've been a customer. My site has not been down one second in over a year! Their customer service is superb. I never have to wait long for someone to answer the phone, and the staff is always very polite. They never rush me, and I am never made to feel ignorant. Though my site is only a personal one that I do on the side, I get treated the same as someone whose site is a business with hundreds of customers. The best thing about Lunarpages is their customer support forums. These are real people who are customers like me. They are friendly and helpful, and I feel as if I am part of a community. With all of the great benefits, and reasonable price, Lunarpages is simply the best webhosting company I ever had! | | Open review in new window |
| Liars! by David | | | Mail: | webmaster@daviator.com | | Customer's web site: | www.daviator.com | | Length of time hosted by this company: | For 1 year - 3 years | | Date when last hosted by this company: | 3 months - 1 year ago | | Customer service rating: | 1 | | Technical quality rating: | 4 | | Cost rating: | 1 | | Overall rating: | 2.00 | | They had virus on my site and denied it until I proved by downloading and scanning my backup archive. They refused to help clean up my site saying it was not thie problem as it didn't affect other parts of their server. Then shut it down a week later WITHOUT notiflying me first because, you guessed it was infected with a virus. | | Open review in new window |
| Most excellent :) by chris :) | | | Customer's web site: | www.ScooterMyDaisyheads.com | | Length of time hosted by this company: | For less than a month | | Date when last hosted by this company: | I still do | | Plan used: | shuttle | | Customer service rating: | 10 | | Technical quality rating: | 10 | | Cost rating: | 10 | | Overall rating: | 10.00 | | I found Lunar Pages while researching web hosting companies for a client. The reviews were so impressive and my client so happy, that I finally moved my website there too (and refer clients to them all the time). They always answer their emails the same day and the phone support is top-notch too :) My previous provider (E$#@!@#nk) completely ignores emails and gives unrelated answers to serious questions. Loyalty had become stupidity as far as they were concerned. Oh well, and life goes on :) I've only recently moved my website to Lunar Pages, but I've been dealing with them for more than 6 months in regards to clients, etc. :) In my opinion: They ROCK! | | Open review in new window |
| Good host by BoDzIu22 | | | Mail: | bobo192@poczta.onet.pl | | Customer service rating: | 10 | | Technical quality rating: | 10 | | Cost rating: | 10 | | Overall rating: | 10.00 | | this is very good host :-) | | Open review in new window |
| Thank God for LunarPagess by Richard | | | Customer's web site: | www.intransit-international.com | | Date when last hosted by this company: | I still do | | Plan used: | shuttle | | Customer service rating: | 10 | | Technical quality rating: | 10 | | Cost rating: | 10 | | Overall rating: | 10.00 | | 10/10 - What amazing service - ok I sent them a host of banal e-mails asking this and that about little annoying questions i had - I had responses within an hour or two, telephone numbers to call if needed, friendly e-mails, you can rate the response they give you these guys are great and they are not expensive - dont look any further - if they come cheaper you will never get this level of support. It's about time a company started to take the industry seriously and treat people as people and not e-mail addresses - CONGRATULATIONS all round | | Open review in new window |
| A Port In A Storm by | | | Mail: | info@steaming-kettle.com | | Length of time hosted by this company: | For 3 months - 1 year | | Date when last hosted by this company: | I still do | | Customer service rating: | 8 | | Technical quality rating: | 8 | | Cost rating: | 7 | | Overall rating: | 7.67 | | My previous domain host (FeaturePrice) went belly up rapidly. While some of the features are inferior, the reliability and the support have been far superior. | | Open review in new window |
| LunarPages review by TopWebHosting | | | Mail: | webmaster@topwebhosting.org | | Customer service rating: | 10 | | Technical quality rating: | 9 | | Cost rating: | 9 | | Overall rating: | 9.33 | LunarPages are famous with very good customer support. They will answer all your emails very fast and they answer their phone every time.
LunarPages statement:
'Lunarpages.com offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Our state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. We are multi backboned with Cable & Wireless and Cogent. Our Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and our expert staff addresses the issue before it is a problem. Our protocols and infrastructure ensures that your business stays on line! We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you dont understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction.'
LunarPages is currently serving 20,000 customers. It was founded in the summer of 2000 when a successful large scale hosting provider Add2Net Corporation expanded its hosting offerings to include shared hosting. They offer two hosting plans - Standard ($7.75) and Premium ($22.95). Premium plan is an ecommerce ready package with 600 MB of disk space and 60 GB of bandwidth. | | Open review in new window |
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