Lonex web hosting clients sharing their experience

Hosting info
Host name :	Lonex
Additional info:	Personal and business hosting with 24/7 support.
Established info:	1999
Submited:	2003-08-21
Rating:	9.78 out of 10
Based on:	9 votes

Hosting Plans
Lonex Business ($4.95/month, $0.00 setup, 2500 MB space, 40 GB)
Lonex Corporate ($9.95/month, $0.00 setup, 4000 MB space, 60 GB)

Hosting votes
Lonex review (9.6667 / 10) by TopWebHosting on 2003-08-28
very good support (9.0000 / 10) by duan on 2003-09-16
Thank you for the great service and support. (10.0000 / 10) by Paul R. Marshall PhD on 2003-09-17
Incredible Customer Support (10.0000 / 10) by P.J. Hunton on 2003-09-21
The perfect host (10.0000 / 10) by Alan Ireland on 2003-10-11
Always stable (9.3333 / 10) by Julia Tucker on 2004-02-09
Great customer support (10.0000 / 10) by Habtom on 2004-10-12
Excellent (10.0000 / 10) by Kevin on 2004-12-04
EXCELLENT! JUST EXCELLENT! (10.0000 / 10) by webrs on 2004-12-29

EXCELLENT! JUST EXCELLENT! by webrs
Mail:	admin@webrs.net
Customer's web site:	http://www.webrs.tk
Length of time hosted by this company:	For over 3 years
Date when last hosted by this company:	I still do
Plan used:	Business Plan
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
EXCELLENT! JUST EXCELLENT!
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Excellent by Kevin
Customer's web site:	www.maxmzone.com
Length of time hosted by this company:	For 1 year - 3 years
Date when last hosted by this company:	I still do
Plan used:	Business Plan
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
Since the company setup a server for my site, it has a few problems and I report them all. They took a serious part of my report. They really fix them up still it run perfect and made me happy. Now, today about 1 year, my website haven't been a downtime and if there's one, it will not be more than 5 min. Their tech support reponds speed is exactly 15 min or less.
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Great customer support by Habtom
Mail:	habtomnt@yahoo.com
Customer's web site:	www.misdeveloper.com
Length of time hosted by this company:	For 3 months - 1 year
Date when last hosted by this company:	3 months - 1 year ago
Plan used:	Business
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
Great customer support
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Always stable by Julia Tucker
Mail:	julia_desiger@yahoo.com
Customer's web site:	littleitalyresidents.com
Length of time hosted by this company:	For 1 month - 3 months
Date when last hosted by this company:	I still do
Plan used:	business
Customer service rating:	8
Technical quality rating:	10
Cost rating:	10
Overall rating:	9.33
when other hosts are down - they are always stable - I did have a problem on their buy form with “use existing doman” check box - that was frustrating - but I'd still refer clients to them - their email response is good and they answear your questions.
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The perfect host by Alan Ireland
Mail:	adilbookz@yahoo.com
Customer's web site:	http://nzsf.com
Length of time hosted by this company:	For 1 month - 3 months
Date when last hosted by this company:	I still do
Plan used:	Business
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
Lonex has lived up to all my expectations by providing an excellent package at a reasonable price, plus prompt, efficient, courteous service that is second to none. I am looking forward to a long association with this company.
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Incredible Customer Support by
Customer's web site:	www.melanielewisdesigns.com
Length of time hosted by this company:	For less than a month
Date when last hosted by this company:	I still do
Plan used:	business
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
We are new to publishing things on the web and have recieved immediate and accurate assistance with any questions we have had thus far. Response times have all been under five minutes!!!
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Thank you for the great service and support. by Paul R. Marshall PhD
Mail:	admin@tourettes-disorder.com
Customer's web site:	http://www.tourettes-disorder.com
Length of time hosted by this company:	For 3 months - 1 year
Date when last hosted by this company:	I still do
Plan used:	Corporate hosting plan
Customer service rating:	10
Technical quality rating:	10
Cost rating:	10
Overall rating:	10.00
Lonex hosting staff have been gracious, courteous, and prompt with my account. I spent several months looking for the right place to host my personal and non-profit sites after the need arose to grow from a free service I had been used to in the past. Upgrading from the free service to the paid on the current hosting services I was using was no a positive experience. When I am working with sensitive time dated material I need a response from support within the day, and not within a week or two via e mail. It is also nice to have a personal response rather than a canned answer that leads to more questions. However, most the time this type of customer service was at a price we could not afford. I was looking for affordability as a non-profit informational site; Dependability of server up time; And quality, personal customer service, that was not hard to contact, or a maze of search confusion. I was disappointed several times during this trial and error period of my search. Finally with Lonex, it is a relief to find my support request responded to within the hour that they are made from customer service; and if there are more questions they are clarified and followed up on in a prompt manner. The price is right for us, the service is dependable, and the customer relationship is responsible, curious and prompt. Thank you Lonex for the great product, service, and support. Paul Marshall PhD Webmaster and Editor http://www.tourettes-disorder.com
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very good support by duan
Mail:	duan_vo@hotmail.com
Customer's web site:	www.meddays.com
Length of time hosted by this company:	For less than a month
Date when last hosted by this company:	I still do
Plan used:	400mb
Customer service rating:	10
Technical quality rating:	8
Cost rating:	9
Overall rating:	9.00
The person I spoke with in Lonex support department was very friendly and helpful! I'm switching from infinology and was confused and frustrated before I got to lonex. The sales person I spoke with was great! Thanks alot!
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Lonex review by TopWebHosting
Mail:	webmaster@topwebhosting.org
Customer service rating:	10
Technical quality rating:	9
Cost rating:	10
Overall rating:	9.67
Lonex is in the web hosting business since 1999. They maintain a unique combination of a powerful Control Panel and also the option to build a web site online with their online website builder - Site Studio. This unique hosting stands out in our list by providing this design tool, along with their hugh storage space and FREE domain name upone registration. All this for an outstandingly low price. Their most powerful tool is their support. All requests at ProperSuport.com are answered amazingly quick. When we queried their support, they responded in about 8 minutes. We communicated with 2 of their technicians and they both answered very professionally, yet in a simple, easy to understand manner. The best part of their plan is that they offer a lot of free stuff - free domain name, free setup and their very own website builder - Site Studio. If you are looking for fast-responding and knowledgable support, and a host with good plans, then we definately recommend Lonex.com. Great hosting with great support. Lonex statements: 'We are ready to offer you the highest possible service quality and server speed as well as our personal attitude and respect. Internet presence needs real solutions. As the success of your Internet business grows, Lonex hosting grows with you. We do not just want to follow your needs. We want to implement new needs. Our staff of experienced individuals along with the reliability of our hosting services, will make Lonex the top choice for all your web hosting needs!.'
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