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| Hosting info |
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| Host name : | Interland |
| Additional info: | Interland web hosting. |
| Established info: | 1995 |
| Submited: | 2003-08-22 |
| Rating: | 1.67 out of 10 |
| Based on: | 9 votes |
| Hosting Plans |
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Interland b100
($17.95/month, $49.95 setup, 250 MB space, 10 GB)
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Interland b150
($26.95/month, $49.95 setup, 300 MB space, 10 GB)
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Interland b200
($44.95/month, $49.95 setup, 350 MB space, 10 GB)
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Interland b300
($89.95/month, $49.95 setup, 1000 MB space, unlimited GB)
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| Interland = poor hosting and no customer satisfaction by Eric J. Hill | | | Mail: | internet@columbia.sc | | Customer's web site: | crafttoys.com | | Length of time hosted by this company: | For 3 months - 1 year | | Date when last hosted by this company: | 1 year - 3 years ago | | Plan used: | don't know - they bought my account from Interliant | | Customer service rating: | 1 | | Technical quality rating: | 2 | | Cost rating: | 1 | | Overall rating: | 1.33 | 1 year and 3 months later, no refunds, 3 'customer disservice' reps, 2 managers, 42 emails, 3 lost clients, 2 lost domains, all lost patience and many untruths spilled from Interland after acquiring Interliant hosting accounts. Guess what they don't have the customer 'previous account records'. If that doesn't speak volumes.
Get this.....I was told that 'your settlement agreements cannot be processed because the fax you sent did not print out on one page.' Really, they really did tell me that...several times! I still have the emails.
Then, they told me that they credited my refunds of nearly $400.00 to my American Express.
That would be fine but I've never HAD an American Express.
Then they told me that I would have to prove that I paid Interliant, I would have to prove that I don't (and never have) had an American Express Account and prove that I was due a refund.
Unbelievable. I didn't know dung could be a living breathing entity - but it can! It's alive and well and living at Interland. |
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